What happens when you decide to use econoship?
- First, call our office and tell us the date of your departure and the date you would like to have your goods picked up. We would like to have this information at least a week before the pickup date; however, we can arrange a pickup on shorter notice. Contact our office directly for details.
- Upon receiving your phone request, we will send you a
pickup checklist, labels and the forms you will need. If
you are going to appoint someone to claim the goods and
clear customs for you, you will need to fill out a declaration
for unaccompanied goods. Please ask for this form when contacting
econoship.
- Prepare a packing list in English and fill out the application form. Depending
on your destination, you may want to include a second list
in another language, such as French or Spanish. However,
to clear Japanese customs, the packing list must be in either
English or Japanese. On the packing list, you must include
a value for each box. Japanese customs and the customs agencies
of other countries require that a value be listed for each
box. Declarations of "zero" or "no value" are not acceptable.
However, values as low as 100 yen are valid.
- Mail all of these documents back to econoship
soon after your goods have been picked up. (We suggest that
these documents be sent after the pick up because last minute
changes are a common occurrence.) Also be very careful when
counting the number of your boxes, and make sure your total
and the packing list are identical.
- We will send your bill within four to six business days after the pickup date.
- The Bill of Lading (claim document) will be mailed to the overseas address you list on your application, after we have received payment in full.
- An arrival notice will be sent to you by a local shipping agent at or near your destination.
- You will then need to pay the local handling charges and clear customs.
- Report any damaged or missing items within three business days to the insurance company if you have purchased insurance.
- It is also possible to have your goods delivered to your residence. Please contact our office for details.
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